Terms and Conditions
Order & Shipping Information
- Unfortunately, we cannot guarantee that all product variations for every item are available and in stock at all times. However, all efforts will be made to expedite orders for out of stock items or items placed on backorder by the manufacturer.
- Orders received Friday after 5PM EST, Saturdays, Sundays and holidays will be processed on the following business day.
- RPTs Standard Shipping (orders under $500) is $4.95.
- RPT recommends providing a street address for shipping since using a P.O. Box address may result in a delay. Deliveries to APO/FPO and P.O. Boxes will be shipped via United States Postal Service at standard rates. Please allow for extended delivery times.
Return Policy & Restocking Fee
Rally Point Tactical is committed to your satisfaction. Therefore, we want to make returns and exchanges as simple as possible. We will accept returns and exchanges on products that are:
- Unused, in its original condition and in its original manufacturer’s packaging
- Accompanied by the original receipt
- Returned within 14 days of receipt of shipment
To ensure fast processing, please ship all returns to:
Rally Point Tactical
1112 Jensen Drive, Ste. 101
Virginia Beach, VA 23451
All items returned for a refund will incur a 15% re-stocking fee.
If your product should develop a manufacturer’s defect, it will be exchanged for a similar model in accordance with the manufacturer’s warranty.
We do not allow returns of firearms, ammunition, or knives. Clothing may not be returned if it has been worn, washed or is missing the manufacturer’s tags.
We are happy to accept custom orders for nearly any product produced by our manufacturers. Custom orders of items which are not normally stocked require a 25% non-refundable deposit. All custom orders are non-refundable.
Should a refund be necessary, Rally Point Tactical will refund your purchase in the following manner:
- Credit card purchases will be refunded back to the credit card used for the original purchase.
- Check purchases will be refunded by corporate check and mailed to the customer’s home address.
- Cash purchases less than $100 will be refunded to the customer at the time of return. Cash refunds over $100 will be paid by company check and mailed to the customer’s home address.
- Shipping charges are non-refundable.
Mail Order Specifics
In addition to the preceding, the following apply to mail order transactions:
- Unless due to our mistake, shipping charges are non-refundable and return shipping is the responsibility of the customer.
- If we shipped the wrong item, we will be happy to pay the return shipping.