Refund and Returns

Rally Point Tactical is a small business that specializes in providing premier equipment and services to its customers.

Return Policy & Restocking Fee

Rally Point Tactical is committed to your satisfaction. Therefore, we want to make returns and exchanges as simple as possible. We will accept returns and exchanges on products that are:

Unused, in its original condition and in its original manufacturer’s packaging
Accompanied by the original receipt
Returned within 14 days of receipt of shipment

To ensure fast processing, please ship all returns to:

Returns Department
Rally Point Tactical
1112 Jensen Drive, Ste. 101
Virginia Beach, VA 23451

All items returned for a refund will incur a 15% re-stocking fee.

If your product should develop a manufacturer’s defect, it will be exchanged for a similar model in accordance with the manufacturer’s warranty.

We do not allow returns of firearms, ammunition, or knives. Clothing may not be returned if it has been worn, washed or is missing the manufacturer’s tags.

Custom Orders

We are happy to accept custom orders for nearly any product produced by our manufacturers. Custom orders of items which are not normally stocked require a 25% non-refundable deposit. All custom orders are non-refundable.

Refund Policy

Should a refund be necessary, Rally Point Tactical will refund your purchase in the following manner:

Credit card purchases will be refunded back to the credit card used for the original purchase.
Check purchases will be refunded by corporate check and mailed to the customer’s home address.
Cash purchases less than $100 will be refunded to the customer at the time of return. Cash refunds over $100 will be paid by company check and mailed to the customer’s home address.
Shipping charges are non-refundable.

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